Returns & Exchanges

At NIKOLA TOY, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused and unopened items. If your toy doesn't spark joy or arrives damaged, our team is here to ensure a smooth and hassle-free exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for the return to receive your Return Authorization number.

• 2.
  Pack the Items

  Securely place the toys in their original packaging, ensuring all manuals and accessories are included to qualify for a full refund.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or exchange within 5 to 7 business days.